Company Policy

At Doshin Nagasawa Hokkaido Travel, we are committed to offering personalized and private travel experiences tailored to the unique preferences and needs of each client. Our goal is to deliver exceptional journeys with high standards of quality, safety, and customer service.

1. Custom Travel Services

All trips are planned and arranged on a custom basis. Clients are encouraged to communicate specific expectations, preferences, and requirements prior to finalizing their itinerary. We aim to accommodate these to the best of our ability.

2. Third-Party Providers

We collaborate with a network of trusted third-party service providers (hotels, guides, transportation, etc.). While we select our partners carefully, [Company Name] is not responsible for the acts, omissions, or errors of these providers.

3. Unforeseen Circumstances

We are not liable for travel disruptions caused by events beyond our control, such as natural disasters, weather conditions, strikes, political unrest, or pandemics. Clients are advised to be prepared for unexpected changes to their plans.

4. Traveler Responsibility

Travelers are responsible for ensuring that they have valid passports, visas, health documents, and meet entry requirements for their destinations. We will provide guidance, but ultimate compliance rests with the traveler.

5. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance that includes coverage for trip cancellation, medical expenses, baggage loss, and personal liability. [Company Name] does not provide insurance and is not liable for uninsured losses.

6. Booking Confirmation and Acceptance

By confirming a booking with [Company Name], clients acknowledge and agree to abide by our terms, conditions, and disclaimers as stated.